Cancellation Policy

If you need to cancel an order or correct an address, contact us as soon as possible with the order number. We will check the order status before confirming what can be changed.

Before dispatch

We can cancel an order when fulfillment has not progressed beyond a point where it can be stopped. Sending a request does not by itself confirm cancellation. We will confirm whether the request was successful.

After dispatch

Once an order has shipped, cancellation or rerouting may no longer be possible. If it cannot be stopped, you may request a return under our 30-day Returns & Refund Policy.

Payment after cancellation

If payment has been captured for an order we confirm as canceled, we will issue the refund to the original payment method within 3–5 business days of that confirmation. Your bank may require additional time to post it. If a card authorization has not been captured, its release is handled by your issuer.

Contact Linen Home Center

Email: info@linenhomeny.com
Phone: +1 718-446-2389
35-18A Junction Blvd, Corona, NY 11368, USA
Hours: Monday–Sunday, 10:00–19:30 Eastern Time (America/New_York).